This is a very interesting and powerful chatting tool that Zopim offers. If you are a webaster, then I will recommend you have this tool embedded on your website. Zopim enables you to chat live 24/7 with your first time, returning visitors and in case they need any assistance you can instantly direct them without them calling or sending you contacts!
Engage your customers live!
You may also test run how it works by going for the 14 days free trial. You will be amazed at how interesting this chatting tool is when you register.
To start go here: https://www.zopim.com/
I have it already installed on my website and I have been enjoying every bit of zopim.
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